Getting Started with Playvod

Welcome to Playvod. We aim to provide you with the information you need to ensure a smooth experience. If you can't find an answer to your question, you can fill out the contact form or check out the article 'What is Playvod'

How to log in?

When you're on the Playvod website, click on 'My Account' to access your personal space. You can log in from multiple devices connected to the internet (smartphone, tablet, computer). If you're having trouble logging in, you can contact us using the contact form.

The Playvod application is available on app stores. You can install it by following the instructions in the article 'How to download the Playvod application?' (Link).

How to search for series and movies?

Through the search bar, you can find titles that interest you. Otherwise, Playvod will suggest recommendations to satisfy your preferences. It's possible to activate subtitles and change languages for numerous films directly while watching the movie or series episode.

Can I watch Playvod without the internet?

Yes, it's possible to watch Playvod without an internet connection. To do this, you'll need to download the application from the IOS or Android store and log in to your account. Ensure that your smartphone or tablet is connected to the internet. Then choose the content you want, click on 'Download.'

Once the download is complete, go to the 'Downloads' section, and you can start watching your movie.

I can't log in, watch, or download content.

Our customer support service is available to assist with all your inquiries. Please contact us by clicking here or by sending an email to: support-za@my-subscriptions-za.com

How to download a series or a movie?

To download a series or a movie:

Open the Playvod application.

Browse through all the titles available for download.

Click on 'Download.'

Find your downloaded titles in the 'Mystuff' space.

To prevent excessive data usage, we recommend staying connected to Wi-Fi during the download.

Once your video is downloaded, you'll have 30 days to watch it and 48 hours once you start playback.

If you delete your account, your downloads will be removed. You can re-download them if you restart your subscription.

On how many screens can I use Playvod?

You can watch Playvod on a total of 3 different screens on a single account. If you exceed this number, simply remove one.

How to delete my account?

You can delete your Playvod account by clicking on 'My account' and then on the 'Delete my account' button. If you wish to return, you'll be able to create a new account.

How to unsubscribe from the service?

You can cancel your Playvod subscription at any time and without additional charges by using the 'Unsubscribe' button in the 'My account' section.

However, if you encounter any problems, you can reach us via the contact form.

Where to find the terms and conditions of use for Playvod?

To access the terms and conditions of use, click here.

Billing and payment

To find out about your service charges, invoices, or to resolve payment issues, click here (link leading to the article page).